Privacy Policy

Privacy Notice

Policy overview

This notice explains how Sweet Artisan handles personal data on agamaivam.top. It is written to help you understand what we collect, why we use it, how long we keep it, and how you can exercise your privacy choices.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may ask to access, correct, update, or delete personal data we hold about you, and you may also raise concerns about how it is used. Where a request cannot be fully granted, we will explain the practical limits that apply.

Available rights may depend on the type of data and the legal basis for keeping it.
Requests

How to Make a Request

To protect your information, we may ask for details that help confirm your identity and locate the relevant record. Once verified, we will review the request and respond within a reasonable period under applicable law.

Verified requests are reviewed through the contact channels listed in this policy.
Data Retention

Retention

Contact and order records are retained for the period needed to manage the inquiry, confirm production or collection details, handle follow-up questions, and meet applicable legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where that is appropriate.

We keep data only for as long as needed for the request, order, legal duty, or recordkeeping purpose that applies.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The version in force is the one published at the time you review the site.

We may revise this notice when our practices, legal duties, or website features change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and any allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information needed for site operation and security.

The data we collect depends on the way you contact us or place an order.
Data Sources

How We Receive Data

We receive personal data when you submit a contact form, send an email, call us, or arrange a scheduled consultation. Technical data is collected automatically when you use the website and is used for delivery, security, and basic service administration.

Most information comes directly from you, while technical data is generated by your device and browser.
Cookie Types

Cookie Types

Essential cookies support core website functions such as page delivery and form handling. Preference cookies help remember privacy choices. We do not state that analytics or marketing cookies are in use unless that changes and is reflected in this policy.

Only limited cookie categories are used, and unconfirmed analytics or advertising cookies are not described as active.
Cookie Controls

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. If your browser allows it, you can block or delete cookies, but some site functions may not work as intended.

Cookie preferences can be adjusted through your browser settings, and essential cookies remain limited to site operation.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to inquiries, manage order or subscription requests, confirm collection or delivery preferences, handle allergen-related information you choose to provide, maintain website security, and support technical delivery of the site. We may also use it to keep records needed for administration and compliance.

Note
Processing stays tied to the website, communication, and order-management context described here.
Third-party sharing

Service Providers

We may share limited data with service providers that support website delivery, security, form handling, or communication processing. These recipients are expected to use the information only for the services they provide to us and to keep it confidential where appropriate.

Note
Operational recipients are used only when needed to run the website or handle communications.
Privacy Office

Contact for Privacy Matters

Email contact
contact@agamaivam.top
Telephone contact
+57 321 1745138
Postal address
Calle 72 50 18, El Prado Barranquilla
Privacy inquiries
contact@agamaivam.top